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Why do the CC disappear several times on The PBS News? It makes the channel less available to me

This is a copy of an email I just sent to KQED, San Francisco, in response to a membership solicitation:

I am receiving solicitations to renew my KQED membership and before I do, I have some comments:

For most of my adult life, I have been an avid advocate for public TV and radio. I have been a basic member, on and off, in several metro areas. My most recent membership renewal for KQED was for the specific purpose of getting access to the vast PBS programming library with a "Passport." However, I found that benefit to be less than satisfying. PBS is rather stingy with what it makes available, and I feel that, as a publicly-funded entity, ALL programming should be available. Frankly, I believe it should be available without subscription, since it is tax supported.

With the growth of streaming media, I find myself willing to pay monthly or annual, auto-renewed fees to several providers. Yet I am reluctant to support public broadcasting, particularly public television because PBS sits on its library of programming like a bird protecting a hatchling. Even with a "Passport" it seemed that I could not watch everything I wanted to watch.

I am tired of supporting infrastructure and administration for an organization that spends 75% of its time fund-raising with programming that looks and feels like the home shopping network or a non-stop infomercial. I just don't watch anymore; I don't even have cable TV. And, for the first time in my life, I would consider urging congress to end funding for public broadcasting.

The entire PBS content delivery model needs to be rethought. What the public that funds public broadcasting deserves is a PBS service that streams its entire catalog. That, I would subscribe to, auto renew and all, because I do understand that our tax dollars may not have covered all production costs, but subscription fees would need to be in line with HBO Now, Hulu. Netflix, etc.

If I have missed something, and a KQED renewal at some level does provide access to all the intellectual and entertainment resources developed by PBS since Congress passed the Public Broadcasting Act of 1967, then it's only your marketing communications that need to be addressed. As it stands, your messaging is just not getting through to me.

Thanks you,

Barbara Brady Lapsed KQED Member

Hello,

I'm contacting CPB to ascertain whether you have ever heard of or aired educational programming entitled "Behind the Scenes with Laurence Fishburne," https://behindthesceneslf.com. I'm asking because we're a small business designing innovative public infrastructure, and we've been contacted by this company (BSLF) and asked to film a segment about our products. They tell us that Public Television airs these segments from time to time. It all sounds legitimate, but they want a lot of money from us up front for production costs, and we want to ensure that they are a legitimate entity before we engage with them -- or send them money.

Can you please tell me if you've heard of this company and if CPB has aired any of their programming?

Thank you, Susan Altenbach President DezignLine Susan@DezignLine.com 612-850-0760

For the past two evenings the audio on my Newshour livestream has cut in and out as the program progresses. I have tried rebooting my computer and viewing directly from YouTube to no avail. I love your news program and don't want to miss any of it. Are other viewers reporting a similar problem? (I live in the greater Boston area; my local station is WGBH)

Thank you, Sara Jacobson

September 22 2019. Hello, over a number of days now I have noticed the audio cutting in and out frequently on online playback of PBS NewsHour episodes. Both on YouTube and on the PBS website. Help! I am missing my favorite program. Thanks, Lauren

Newshour has become un-watchable due to its bias and the slurs of our President.

My name is xx, and I live in Washington, DC. I was watching Judy Woodruff regarding her segment with Mr. Cucinnelli about immigration for children born of American parents outside of the country. I was shocked and offended for the content and her position on this, not letting Mr. Cucinnelli verify and explain this new legislation. I am this person that she defined as being helpless and unable to come to this country to participate, that would need handouts at every single corner. I was so disgusting because every point that he countered for her, she didn't want to hear. I was born in Canada. My parents were Americans working outside of the US. Never, at any time, did myself or my siblings expect handouts, welfare, be given this opportunity to come to this country and loathe. We were so honored to come to this country, participate in this economy, and pursue our goals and dreams. I am disgusted by Judy Woodruff. 

Dear Sir I am a record collector and have produced 50's groups in the recording studio, but now I create my own generic radio show of one hour that can be played anywhere and I am looking for more outlets for it to air or put on pod cast or internet I shall email a sample upon request. Here are the present outlets Jerry Zwecher count-doowop@juno.com______________________________________________________________ radio show "down the road apiece "with countdoowop (1945-1965) doowop,(group Harmony) blues,jazz,gospel, pop http://Blast1386.com Blast 1386 is the radio station of Reading College UK Sundays at 18:00 Greenwich Mean time --------------------------------------------------------------------------------------------------------------- kboo.fm/downtheroad you can listen to all the shows anytime on pod cast _______________________________________________________________ http://www.sthoerfunk.de/ 97.5 FM and 104.8 FM new radio show "down the road apiece" with countdoowop (1945-1965) doowop,(group Harmony) blues,jazz,gospel, pop saturday 5PM & wednesday 7:00 AM central european time this show is from crailsheim , germany

Hi, I’m calling regarding the administration of WAMC in Albany. I’ve never really encountered anything like WAMC. This morning, there was an interview by a man by the name of Chartock, who I believe is CEO and President of the station. He referred to President Trump as a nightmare in an aside during an aside during an interview with some dance official. It was not even germane as far as I can tell. This is some kind of throwaway line constantly operating the station as. It's quite incredible. There are roundtables every day. Roundtables, to me, usually means there are different perspectives. There are no different perspectives on these roundtables. They’re all the same. There’s just towing the line, which I would say is progressive, not even mainstream Democratic, but really Progressive. Now the community, is a very liberal one, so I’m sure that not too many people will mind. I don’t understand how the government is supporting this kind of enterprise. I can’t imagine how this could be conceived as any kind of balanced programming. I really think somebody ought to look into before the newspaper or some other electronic journalist gets into it.