Location: Brooklyn, NY
Reports To: Director of Individual Giving
Status: Full-Time, Regular, Exempt
Founded in 2003 by MacArthur Fellow Dave Isay, StoryCorps has given more than 600,000 people the chance to record interviews about their lives, pass wisdom from one generation to the next, and leave a legacy for the future. StoryCorps shares edited excerpts of these interviews through popular weekly NPR broadcasts, animated shorts, digital platforms, and bestselling books. We do this to remind one another of our shared humanity, to strengthen and build the connections between people, to teach the value of listening, and to weave into the fabric of our culture the understanding that everyone’s story matters.
StoryCorps’ Development department is a dedicated group of professionals who work diligently to meet the organization’s ambitious fundraising goals. We’re looking for an Associate Director of Individual Giving and Development Communications to join our growing team and manage our individual giving program ($1-$999). This person will work closely with the Director of Individual Giving to grow StoryCorps’ donor base and create a donor pathway. The Associate Director of Individual Giving will be responsible for all aspects of the individual giving program, including online giving and direct mail campaigns, and will support efforts to grow mid-level giving, including special event planning, personalized stewardship campaigns and other efforts.
This is a full-time position and reports directly to the Director of Individual Giving, and will work closely with the Chief Development Officer and other members of the Development team. This position will also work in close collaboration with the online giving and direct mail consultants, and with StoryCorps’ Marketing & Communications departments, among other StoryCorps departments. Ideal candidates for the position are hardworking, excellent writers, and highly detail-oriented, with an enthusiasm for all aspects of the giving cycle.
Duties include but are not limited to:
- Working with the Director of Individual Giving to set vision, drive strategy, and implement the individual giving program to achieve revenue goals.
- Partnering closely with consultants and the Marketing & Communications team to map campaign calendars, write, review, and edit content, identify potential letter writers and appeal content and themes, secure internal and external approvals, and other efforts to ensure timely and efficient communications.
- Planning and implementing a calendar of online giving appeals, including around #GivingTuesday, end-of-year, and other key dates pegs, working with the Marketing and Communications team to write and develop high-impact, compelling materials and messaging as needed.
- Working together with our consultants, develop and take a lead role in writing and reviewing all direct mail appeals to donors below $1,000 annually, typically sending 2-3 appeals annually, including logistics involving the print house, design, and timely mailings.
- Supporting the Director of Individual Giving with Honor Society ($1,200+) mailings and outreach as needed
- Planning an annual calendar of events to engage, cultivate, and steward new and existing donors, organizing in-person events as safety protocols allow.
- Working with and supporting supervision of the Development Coordinator to drive fundraising strategy, performance, and goals.
KNOWLEDGE, SKILLS, AND QUALIFICATIONS
- Bachelor’s degree
- Excellent written, interpersonal, and verbal communication skills
- At least 5-7 years of experience in individual giving with increasing responsibility
- Proven ability to develop strong relationships with donors and provide outstanding stewardship and customer service to internal and external stakeholders
- An understanding and curiosity around data to inform strategic planning and drive growth across all individual giving categories
- Mature and highly organized, pays close attention to detail, demonstrated ability to set and meet deadlines, and can "multitask"
- Strong collaborative and teamwork skills, and ability to organize, expedite, and problem-solve, working within and across diverse groups and teams
- Excellent computer skills including Google Suite, Microsoft Office, CRM databases, and prospect research tools; (experience with Salesforce and Asana a plus)
- Available evenings and weekends for events, on occasion
- Cultural competence and the ability to work successfully with diverse groups of people
HOW TO APPLY
In your cover letter, please tell us how you found out about this opportunity and whether you have applied for a position at StoryCorps in the past.
StoryCorps seeks to hire staff who reflect the diversity of the communities we serve. All positions at StoryCorps are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply.