Job Description:

THE ROLE

Facilitators are the “Corps” of StoryCorps. As the public face of the organization, Facilitators work to carry out our mission by creating a space for participants to feel welcome and comfortable while conducting their interviews with one another. Facilitators also ensure a high-quality audio recording and perform databasing activities so that the interview can be preserved and is searchable in our digital interview archive – however, minimal prior technical expertise is required! StoryCorps provides Facilitators with training from experts in recording, archiving, and audio production. Facilitators also support departmental outreach efforts to local radio stations and community partners to engage interview participants and ensure we are recording and representing the diversity of each local community.

The MobileBooth is an Airstream trailer outfitted with a recording studio that travels the country year-round collecting stories. The Mobile Tour partners with local public radio stations for 4-6-week-long visits to towns and cities nationwide. Two Facilitators and one Site Manager staff the MobileBooth at each stop. Mobile Facilitators spend roughly 75 percent of their time on the road and 25 percent of their time working at StoryCorps’ Brooklyn headquarters.

StoryCorps seeks to record stories from a diverse range of voices — from our Griot Initiative to preserve stories of African Americans to our Historias Initiative to collect the experiences of Latinos — and candidates with experience working with Black/African American, Latino, and Asian American communities are strongly encouraged to apply.

Term of Employment: April 9, 2020 - April 2021

Application Deadline: January 22, 2020

WHAT YOU’LL DO

On the road:

  • Welcome participants and guide them through the interview process
  • Handle all technical aspects of the recording process
  • Ensure the preservation of every interview by performing data entry and archival processing tasks
  • Interview solo participants
  • Exhibit sensitivity to the special needs of all participants
  • Support StoryCorps’ special initiatives and diversity goals
  • Identify tape from interviews to be considered for national and local broadcast
  • Solicit donations and enrollment in StoryCorps’ membership program from participants; accurately process and record transactions
  • Keep the recording equipment, Airstream, and worksite well-maintained and clean
  • Work with the Site Manager to continually improve services at the MobileBooth, proactively problem-solve issues that arise
  • Promote and participate in on-site StoryCorps produced events and trainings
  • Conduct on-the-ground outreach to local communities, as needed
  • Perform other duties to support the Mobile Tour, as assigned

In the office:

  • Support the Associate Manager and Associate Director with community outreach and logistical planning of the Mobile Tour
  • Perform demographic research on upcoming Mobile tour stops and research community-based organizations
  • Communicate with community partners as necessary
  • Help ensure all interview participants are prepared for their recording experience
  • Provide guidance and support to Mobile interns
  • Take initiative and proactively problem-solve issues that arise, with direction from the Associate Manager and Associate Director
  • Perform other duties to support the Mobile department, as assigned

ABOUT YOU

  • You are fluent in English and Spanish, both orally and in writing.
  • You have a high school diploma or equivalency plus 3 years of professional experience, OR college degree plus 1 year of professional work experience.
  • Working ‘on the road’ for up to 4 months at a time excites you.
  • You are willing and able to be based in New York for the duration of the role.
  • You’re able to work evening and weekend hours, while on the road.
  • You have a valid driver’s license and you’re comfortable driving long distances.
  • You are no stranger to providing excellent customer service to everyone.
  • You communicate effectively by email, phone, or in person.
  • You’re organized, have keen attention to detail, and you’re able to multi-task effectively.
  • You have strong problem-solving skills.
  • You are flexible and adaptable to a growing, changing organization.
  • You have cultural humility and an ability to work successfully with diverse groups of people.
  • You love working closely with a team and feel comfortable with resolving conflict.
  • You have a working knowledge of Microsoft Office (Word, Excel, PowerPoint) and web-mail (e.g. G-mail).
  • You are comfortable with learning and working with new technical equipment (e.g., audio recording equipment, editing software, databases, digital cameras).

PREFERRED SKILLS & QUALIFICATIONS

  • You’ve worked in a nonprofit environment.
  • You have at least one year of experience working with diverse communities in a volunteer or professional setting.
  • You have experience conducting community outreach and engagement with Latino, Black/African American, Asian American, and/or LGBTQIA communities (strongly preferred).
  • You have a familiarity with audio recording equipment.

PHYSICAL REQUIREMENTS

  • Carrying/Lifting: While traveling, Facilitators bring 1-2 personal bags; they must be able to carry and lift the baggage (e.g., into the trunk of a car, into overhead bins on an airplane, etc.)
Organization: 
Job Location: 
Brooklyn, NY
United States
Job Category: 
Production/Programming
Deadline: 
Job Type: 
Full time
Send Application Materials To: 

To apply please follow the link below:

https://storycorps.applytojob.com/apply/MYl414Wmif/Bilingual-Facilitator-Mobile-Tour?source=CPB

Applications without a cover letter will not be considered for candidacy.

StoryCorps seeks to hire staff who reflect the diversity of the communities we serve. All positions at StoryCorps are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply.