Project and Implementation Manager
Full-time, Regular, Exempt
Reports to: Chief Technology Officer
The Project and Implementation Manager is responsible for developing project and implementation plans throughout WETA and NewsHour Productions to support multiple departments working on various projects through the Office of the CTO ranging from editing, asset management, archiving and storage, hybrid workflows, operational tools and systems, business continuity, and disaster recovery. This role is responsible for evaluating the current and future needs of multiple departments, understanding the systems currently deployed at WETA, and recommending, implementing and training staff on solutions for their project specific needs. This position reports to the CTO and works across the technology team, and all departments at WETA and NewsHour Productions, to gather information, design and deploy these solutions.
- Gather business needs and requirements, conduct gap analysis, and develop project plans, budgets, and other related documents for projects as required.
- Research solutions with user and vendor input adhering to industry best practice.
- Present solutions to CTO for evaluation and approval, and ultimately to key stakeholders for review and selection.
- Prioritize project tasks, manage timelines, maintain project plans, monitor budgets, and communicate status to tech team members, key stakeholders, and senior management.
- Work with external vendors as required.
- Provide technical support to the project team, manage project risks and ensure that new resources are implemented successfully.
- Create and maintain all supporting documentation of processes within the facility and workflows.
- Troubleshoot workflow issues, and interface with vendors and users during workflow and user acceptance testing.
- Develop training materials, train staff in the proper use of tools and workflows, and provide ongoing training support, and facilitate upgrades as needed.
- Resolve new issues that surface, or implement adjustments needed to support new business objectives.
- Offer solutions for individual projects consistent with established workflows, or research relevant alternate solutions.
- Serve as the primary point of contact for all project management and implementation requests, including both potential projects and active projects.
- Perform related special projects or other duties as assigned.
SKILLS & ABILITIES REQUIRED
- Exemplary oral and written communication skills.
- Experience with enterprise level archive, production and/or media asset management systems, and traffic and automation systems.
- A multi-vendor understanding of video editing, post-production, MAM solutions, broadcast operations infrastructure and associated tools and applications.
- Demonstrated experience evaluating and deploying media software solutions.
- The ability to engage with producers, technicians, engineers, and management to conduct business analysis, gather requirements, present solutions, and success implement and deploy complex solutions.
- Experience in cost/benefit evaluations of potential solutions—low, medium, and high options.
- The ability to create all training materials, operational procedures, and documentation in support of the projects.
EDUCATION & EXPERIENCE
- A minimum of 8 years of experience in post-production management, media workflow and asset management, project management, or technical operations in a demanding broadcast, cable, or news environment.
- Bachelor’s Degree in media, production, project management or associated field.
- Or equivalent combination of education and experience with demonstrated experience consulting for multiple customers in a system integration role.
- Familiarity with most key software vendors operating in the editing, production workflow, cloud enabled media collaboration, production asset management space, and broadcast/technical operations.
- Hands on experience with at least one major enterprise production asset management system—industry standard or custom built.
WETA and NewsHour Productions are Washington, DC established media and news organizations. We are a largely local workforce based out of the Campbell Place office in Arlington, VA. WETA and NewsHour Productions value employee flexibility when possible. Most positions based in our Arlington, VA office will be onsite or hybrid, depending upon the role.
WETA and its subsidiary NewsHour Productions LLC serve local and national public media audiences by producing and distributing content of intellectual integrity and cultural merit. Through broadcast, digital and community services, the organization offers compelling, diverse programming on five television channels, including primary channel WETA PBS, and on WETA Classical, the exclusive home for classical music in the nation’s capital; produces a portfolio of national television productions, including PBS NewsHour, recognized globally for bringing balanced, in-depth news coverage to all Americans; creates impactful documentaries with longtime production partners Ken Burns and Prof. Henry Louis Gates, Jr.; features a variety of content offerings on weta.org, WETA Passport, the PBS Video App and the WETA Classical App; and serves communities near and far with education and engagement initiatives that contribute to the company’s mission of public service.
WETA and NewsHour Productions prioritizes the safety and security of our community. In accordance with our focus on providing and maintaining a safe workplace, we have adopted a mandatory COVID-19 vaccination policy for all employees working in a WETA and/or NewsHour Productions office and employees who may reasonably or occasionally be called to work onsite, subject to business needs.
In accordance with this policy, all applicants for employment in a WETA and/or NewsHour Productions office are required to be fully vaccinated against COVID-19 prior to commencing employment. Requests for exemption from this policy based on a medical reason or sincerely held religious belief will be considered upon a conditional offer of employment. Reasonable accommodations will be reviewed on a case-by-case basis.
WETA and NewsHour Productions is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This policy complies with all applicable laws and is informed by guidance from the Centers for Disease Control and Prevention (CDC) and local health authorities, as applicable.
EQUAL EMPLOYMENT OPPORTUNITY
WETA and NewsHour Productions are equal opportunity employers committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internships. WETA and NewsHour Productions make hiring decisions based solely on qualifications, merit, and business needs at the time.