Job Description:

Development Associate

WXPN, the non-commercial radio station of the University of Pennsylvania, is looking for a Part Time Development Associate.

Duties

  • Provide professional and friendly support to WXPN members and prospective donors by phone and email.
  • Maintain the accuracy and integrity of a sophisticated CRM system by ensuring that all donor information is kept current and up to date.
  • Assist the Development team during on-air member drives to process donations, perform real-time tallying and producing, and complete donation clean-up.
  • Under the guidance of the Membership Manager, help with routine fundraising communications, including mailings to current and former members, and donor stewardship activities.
  • Assist the Director of Development and the Major Gifts Officer with additional tasks and projects as needed.
  • Pro-actively participate in development strategies, membership initiatives, and regular team meetings.
  • Provide receptionist coverage for the WXPN office as needed.

Qualifications

  • Associates or Bachelor’s degree in a related field, or equivalent combination of education and experience, are required.
  • Demonstrates a professional demeanor whether speaking to others in person, over the phone, or via email.
  • Ability to be self-directed and take ownership of the position.
  • Display good judgment and diplomacy skills in working with various levels of both internal and external stakeholders, providing excellent customer service via telephone or in person.

Preferred Skills:

  • Salesforce familiarity
  • Experience working in customer service specific to development or fundraising
  • Detail oriented
  • Ability to multi-task with solid organizational and time-management skills

Send this job to a friend: Careers At Penn

Employment Type: Part Time

The University of Pennsylvania is an EEO/Affirmative Action employer.

Organization: 
Job Location: 
Philadelphia, PA
United States
Job Category: 
Customer Service
Deadline: 
Monday, June 28, 2021
Job Type: 
Part time
Send Application Materials To: 

Formal application for this position MUST be made through the University of Pennsylvania Online Employment System on the https://jobs.hr.upenn.edu website. When you "search open positions" enter the job reference no., and click on "search."

Deadline for Applications: June 28, 2021
No phone calls, please.

Email: 
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