Job Description:

Development Associate

WXPN, the non-commercial radio station of the University of Pennsylvania, is looking for a Part Time Development Associate.


  • Provide professional and friendly support to WXPN members and prospective donors by phone and email.
  • Maintain the accuracy and integrity of a sophisticated CRM system by ensuring that all donor information is kept current and up to date.
  • Assist the Development team during on-air member drives to process donations, perform real-time tallying and producing, and complete donation clean-up.
  • Under the guidance of the Membership Manager, help with routine fundraising communications, including mailings to current and former members, and donor stewardship activities.
  • Assist the Director of Development and the Major Gifts Officer with additional tasks and projects as needed.
  • Pro-actively participate in development strategies, membership initiatives, and regular team meetings.
  • Provide receptionist coverage for the WXPN office as needed.


  • Associates or Bachelor’s degree in a related field, or equivalent combination of education and experience, are required.
  • Demonstrates a professional demeanor whether speaking to others in person, over the phone, or via email.
  • Ability to be self-directed and take ownership of the position.
  • Display good judgment and diplomacy skills in working with various levels of both internal and external stakeholders, providing excellent customer service via telephone or in person.

Preferred Skills:

  • Salesforce familiarity
  • Experience working in customer service specific to development or fundraising
  • Detail oriented
  • Ability to multi-task with solid organizational and time-management skills

Send this job to a friend: Careers At Penn

Employment Type: Part Time

The University of Pennsylvania is an EEO/Affirmative Action employer.

Job Location: 
Philadelphia, PA
United States
Job Category: 
Customer Service
Monday, June 28, 2021
Job Type: 
Part time
Send Application Materials To: 

Formal application for this position MUST be made through the University of Pennsylvania Online Employment System on the website. When you "search open positions" enter the job reference no., and click on "search."

Deadline for Applications: June 28, 2021
No phone calls, please.

Job Field: