Job Title: National Facilitator
Divisions: Interview Collection
Location: Brooklyn, NY
Reports To: Associate Director, Community Partnerships
Status: Full Time, Temporary (2 years)
Term of Employment: March 26, 2018- March 27, 2020
Facilitators are the public face of StoryCorps and work to carry out our mission.
StoryCorps National is one of our most portable and flexible methods for recording interviews, with Facilitators constantly traveling across the country recording the stories of everyday people. By recording on location, in partnership with organizations, groups, and institutions nationwide, we are able to expand the reach and accessibility of StoryCorps.
The Facilitators welcome participants to the recording site, orient them to the interview process, handle the technical and administrative aspects of recordings, and do whatever they can to make the StoryCorps experience a positive one for participants and partner organizations.
Facilitators listen carefully and guide participants during interviews, log content, and assume the role of interviewer when a participant comes alone. Facilitators are responsible for data entry, archival activities, reporting, and other tasks necessary to the preservation of interviews and upkeep of the recording space and equipment. When not recording interviews, they perform a variety of tasks to support StoryCorps National and the organization as a whole, such as preliminary sound editing for produced segments, recording interviews for the Production Department, leading trainings and presentations for StoryCorps partner organizations, and coordinating local “Outreach” recording days.
The National Facilitator position operates out of our central office in Brooklyn, NY and requires roughly 60% travel on the road, with trips potentially ranging from three days to one week.
StoryCorps seeks to record stories from a diverse range of American voices. Candidates with work experience in diverse communities are strongly encouraged to apply. We also seek to recruit and develop a staff whose diversity matches the diversity of the communities we serve, and we strongly encourage applications from people of color and the LGBTQ community.
Upon hire, the Facilitator will be required to attend a mandatory 2-week training from March 26, 2018 – April 6, 2018 at our Brooklyn, NY headquarters.
Essential Duties and Responsibilities:
- Travel to partner sites (organizations, groups, and institutions) nationwide for the purpose of recording StoryCorps interviews with participants identified by the National partner
- Welcome participants and guide them through the interview experience, asking questions when appropriate
- Conduct interviews with solo participants
- Handle all technical aspects of recording the interviews, including operating and maintaining radio-quality digital recorders, mixers, microphones, and other equipment
- Perform reporting, data entry, and archival processing tasks to ensure preservation of interviews and an accurate record of the day’s activity
- Identify and edit tape from interviews to be considered for broadcast; learn to use and demonstrate proficiency with ProTools editing software
- Coordinate and plan 2-4 NYC based local “Outreach” recording days
- Solicit donations from participants; accurately process and record transactions
- Professionally represent StoryCorps to the public and actively promote the StoryCorps mission
- Perform other duties to support the department and StoryCorps, as assigned
Knowledge, Skills, and Qualifications:
- High school diploma or equivalency plus 3 years of relevant full-time professional experience, or 2 or 4-year college degree plus 1 year of relevant full-time professional experience
- Excellent interpersonal, written and verbal communication, and public speaking skills
- Ability to work evenings and weekends and to travel extensively and sometimes on short notice (60% travel, with trips ranging from 3 days to 1 week)
- Solid organization skills, multi-tasking ability, and attention to detail
- Ability to be flexible and adaptable in order to contribute to problem-solving activities within a growing, changing organization
- Comfort with learning new equipment (e.g., audio recording equipment, editing software, digital cameras)
- Demonstrated driving proficiency and a valid driver’s license
- Ability and desire to provide excellent customer service
- Strong conflict negotiation and collaborative skills
- Cultural competence and comfort working with diverse groups of people in an inclusive organizational environment
- Ability to communicate clearly in Spanish and English, both orally and in writing
- Familiarity with audio recording equipment and/or ProTools editing software
- Proficiency on a Mac platform
- Experience in oral history or documentary work
- Experience in a nonprofit work environment
Approximately two-three times a month, Facilitators transport a bag (25 lbs) and a Field Recording Kit (50 lbs, on wheels) to recording sites. Facilitators regularly travel via airplane and train and will need to transport and lift the equipment into overhead bins, along with managing their own luggage.
StoryCorps seeks to hire staff who reflect the diversity of the communities we serve. All positions at StoryCorps are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply.
Listen. Honor. Share.
To apply, please send your cover letter and resume to email@example.com and include your last name and the position title in the subject line: for example, “Jones – National Facilitator.” Include your cover letter and resume as attachments titled “YourNameLetter” and “YourNameResume.” In your cover letter, please tell us how you found out about this opportunity and whether you have applied for a position at StoryCorps in the past. If you wish to apply to multiple Facilitator positions, you must submit separate email applications for each specific position.