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CPB seeks to make public broadcasting more accessible to the public it serves. To do so CPB maintains a toll-free, 24-hour telephone line (1-800-272-2190), an online contact form, and accepts letters sent directly to CPB.

All comments are available on this website to be viewed by the general public. Each year, by statute, CPB transmits this public link to the White House for its report to Congress. Additionally, comments pertaining to programming are shared with the CPB Board of Directors and relevant public media staff.

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PBS NewsHour online audio problem

Vermont
Feedback:

September 22 2019. Hello, over a number of days now I have noticed the audio cutting in and out frequently on online playback of PBS NewsHour episodes. Both on YouTube and on the PBS website. Help! I am missing my favorite program. Thanks, Lauren

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). CPB does not broadcast programming. Please contact your local station or PBS with your concerns at http://www.pbs.org/about/faq/contact-us/.

Stuck record

Utah
Feedback:

You guys are better than this! It should not take 30 minutes to fix a stuck record.

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). CPB does not broadcast programming. Please contact your local station or PBS with your concerns at http://www.pbs.org/about/faq/contact-us/.

Newshour

Florida
Feedback:

Newshour has become un-watchable due to its bias and the slurs of our President.

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting. We welcome all comments about public media’s content and services. However, CPB is prohibited from interfering with editorial decisions related to programming on PBS or local public television and radio stations. Your comments will have more weight if you contact PBS directly: http://www.pbs.org/about/contact/viewer-services/

Sit and Be Fit

September 5, 2019
Feedback:

Hello. Thank you so much for having Sit and be Fit on television. I really appreciate the show. I watch it every day and work out to the program. Thank you again!

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting. We welcome all comments about public media’s content and services. However, CPB does not produce or broadcast content.

PBS NewsHour

August 29, 2019
Feedback:

My name is xx, and I live in Washington, DC. I was watching Judy Woodruff regarding her segment with Mr. Cucinnelli about immigration for children born of American parents outside of the country. I was shocked and offended for the content and her position on this, not letting Mr. Cucinnelli verify and explain this new legislation. I am this person that she defined as being helpless and unable to come to this country to participate, that would need handouts at every single corner. I was so disgusting because every point that he countered for her, she didn't want to hear. I was born in Canada. My parents were Americans working outside of the US. Never, at any time, did myself or my siblings expect handouts, welfare, be given this opportunity to come to this country and loathe. We were so honored to come to this country, participate in this economy, and pursue our goals and dreams. I am disgusted by Judy Woodruff. 

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting. We welcome all comments about public media’s content and services. However, CPB is prohibited from interfering with editorial decisions related to programming on PBS or local public television and radio stations. Your comments will have more weight if you contact PBS directly: http://www.pbs.org/about/contact/viewer-services/

Newshour's Shields and Brooks segment, August 30, 2019, RWNJ talking points

Oregon
Feedback:

One of these men allegedly is "left of center," yet they both were spewing right-wing-nut-job talking points, pooh-pooh-ing the fact that Drumpf has, in fact, committed innumerable "high crimes and misdemeanors." Just because the M$M (mainstream media) is terrified of being attacked by the Drumpf's cult members who think all media but FOX is liberal doesn't mean that impeachment isn't the RIGHT goddamn thing to do.

I am ashamed for both Shields and Brooks. They're not erudite commentators, they're scared little boys who have served Drumpf's propaganda goals very well.

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting. We welcome all comments about public media’s content and services. However, CPB is prohibited from interfering with editorial decisions related to programming on PBS or local public television and radio stations. Your comments will have more weight if you contact PBS or your local station directly: http://www.pbs.org/about/contact/viewer-services/

PBS Kids

April 9, 2019
Feedback:

I just want to give you a big thank you for supporting PBS Kids. Coming from a mom with little education and from a country in South America. I have two little kids that are three and six. These are the TV shows that they watch every day and because of you guys, they can have access to these educational TV shows. I am a stay at home mom with an autoimmune condition. I do not work and I can not afford TV cable. They learn a lot from your programs, so I wanted to say a big thank you from our family. 

Thank you, Judy Woodruff!

North Carolina
Feedback:

Thank you for your courage in interviewing Gen. Mattis! You didn't back down in the face of his reticence and cowardice. We felt like you stood up for America even though he did not have the courage to do so.

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). Although CPB does not produce or distribute programming, we welcome all comments about public media’s content and services

Tues 9/3 French mystery program

Washington
Feedback:

We now receive KWSU 10-1 & 10-2. Delighted to stumble upon a French mystery, 10 pm, Tues 9/3,. -- je parle français ! I'll check your schedule in the hope of finding other French programs and I'll alert my francophone friends in Spokane. Also happened upon DW news, around 12:30 -- excellent reporting. Thank you, Pullman ! Mary Benham, Spokane County, west of downtown

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). We welcome all comments about public media. However, by law CPB is prohibited from producing or broadcasting programming.

Closed Captioning

Feedback:

Why do the CC disappear several times on The PBS News? It makes the channel less available to me

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). Although CPB does not produce or distribute programming, we welcome all comments about public media’s content and services. Your comment will carry more weight if you contact your local station or PBS with your concerns. http://www.pbs.org/about/faq/contact-us/.

Call The Midwife

Kentucky
Feedback:

Please stop censoring Call The Midwife.

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). By law CPB is prohibited from producing or broadcasting programming. Please contact PBS with your suggestion at http://www.pbs.org/about/faq/contact-us/.

Considerations for possible membership renewal

California
Feedback:

This is a copy of an email I just sent to KQED, San Francisco, in response to a membership solicitation:

I am receiving solicitations to renew my KQED membership and before I do, I have some comments:

For most of my adult life, I have been an avid advocate for public TV and radio. I have been a basic member, on and off, in several metro areas. My most recent membership renewal for KQED was for the specific purpose of getting access to the vast PBS programming library with a "Passport." However, I found that benefit to be less than satisfying. PBS is rather stingy with what it makes available, and I feel that, as a publicly-funded entity, ALL programming should be available. Frankly, I believe it should be available without subscription, since it is tax supported.

With the growth of streaming media, I find myself willing to pay monthly or annual, auto-renewed fees to several providers. Yet I am reluctant to support public broadcasting, particularly public television because PBS sits on its library of programming like a bird protecting a hatchling. Even with a "Passport" it seemed that I could not watch everything I wanted to watch.

I am tired of supporting infrastructure and administration for an organization that spends 75% of its time fund-raising with programming that looks and feels like the home shopping network or a non-stop infomercial. I just don't watch anymore; I don't even have cable TV. And, for the first time in my life, I would consider urging congress to end funding for public broadcasting.

The entire PBS content delivery model needs to be rethought. What the public that funds public broadcasting deserves is a PBS service that streams its entire catalog. That, I would subscribe to, auto renew and all, because I do understand that our tax dollars may not have covered all production costs, but subscription fees would need to be in line with HBO Now, Hulu. Netflix, etc.

If I have missed something, and a KQED renewal at some level does provide access to all the intellectual and entertainment resources developed by PBS since Congress passed the Public Broadcasting Act of 1967, then it's only your marketing communications that need to be addressed. As it stands, your messaging is just not getting through to me.

Thanks you,

Barbara Brady Lapsed KQED Member

Note from CPB: Thank you for contacting us with your concern about funding public media and its content. Public media is a public-private partnership relying on multiple sources of funding in addition to the federal investment. PBS stations have always relied on donations from individuals to provide content to local communities and contributions from members to local stations are the largest single source of support for public television. PBS Passport, which offers extended access to national and local content, is an added benefit of station membership. It cannot be purchased separately and is not a subscription service. This member benefit is a complement to the fundamental service PBS and PBS stations provide -- access to outstanding programming via over-the-air broadcast and through free streaming for a significant time. Every program available via Passport was previously available for streaming to non-Passport Members after the broadcast. However, PBS and local stations must work with outside producers, who own content rights to programming, in determining the availability of content for online and streaming services. Public media continues to offer the broadest access to freely available TV content – over-the-air on local member stations, through digital platforms and in communities across the U.S.

NOVA -The Pyramid Code

Minnesota
Feedback:

I really enjoyed the information in this series about Ancient Egypt but the music so often is louder than the person speaking or the music continues with a loud rhythmic distracting beat making it hard to hear the person speaking and stay connected to the progression of thought expressed. It seems that the music is more important than the message. I tried for three chapters to continue viewing but finally grew frustrated and quit. I am disappointed because the travels and information is great. Tone down the music considerably.

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). CPB does not broadcast programming. Please contact your local station or PBS with your concerns at http://www.pbs.org/about/faq/contact-us/.

Behind the Scenes with Laurence Fishburne

Minnesota
Feedback:

Hello,

I'm contacting CPB to ascertain whether you have ever heard of or aired educational programming entitled "Behind the Scenes with Laurence Fishburne," https://behindthesceneslf.com. I'm asking because we're a small business designing innovative public infrastructure, and we've been contacted by this company (BSLF) and asked to film a segment about our products. They tell us that Public Television airs these segments from time to time. It all sounds legitimate, but they want a lot of money from us up front for production costs, and we want to ensure that they are a legitimate entity before we engage with them -- or send them money.

Can you please tell me if you've heard of this company and if CPB has aired any of their programming?

Thank you, Susan Altenbach President DezignLine Susan@DezignLine.com 612-850-0760

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). CPB, PBS, and NPR are independent of each other and of the local public television and radio stations across the country. CPB does not produce or distribute programming and each local public broadcasting station makes its own programming choices, as CPB is prohibited from interfering with editorial decisions related to programming on local public television and radio stations. After contacting PBS and NETA, it was determined that Behind the Scenes with Laurence Fishburne is not distributed by or associated with either national public media distributer. Further, public media stations do not engage in commercial advertising for private entities and the Federal Communications Commission regulates the nature and scope of underwriting for noncommercial educational licensees.

PBS newshour

Arizona
Feedback:
Just a note from long time viewers of the PBS newshour. We really appreciate the exceptional job that Amna Nawaz does on this program. Keep up the good work! Dick & Cheryl Christenson, Sedona, AZ.

Presidential debates

Feedback:

Should PDS and NPR host the presidential debates including the individual party debate? It seems that would fit with the charter of CPB.

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). By law CPB is prohibited from producing or broadcasting programming. Please contact PBS with your suggestion at http://www.pbs.org/about/faq/contact-us/.

Arthur

June 2019
Feedback:

Hi my name is … I have a concern about the new premier of the cartoon Arthur that is going to view this fall. I’m concerned with same-sex marriage. I would certainly like to complain about that and urge you not to do that.  

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB) and sharing your concerns about a recent episode of Arthur. CPB provides no funding support for the children’s series Arthur. The Corporation does not produce or distribute programming and is prohibited by law from interfering with editorial decisions related to programming on local stations.

Sound quality

Feedback:

Why is the sound quality on the pbs news hour consistently poor?

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). CPB does not broadcast programming. Please contact your local station or PBS with your concerns at http://www.pbs.org/about/faq/contact-us/.

Arthur

June 2019
Feedback:

Hi this is .. I am a mother and a grandmother, and I am absolutely appalled that the cartoon character Arthur is having a same-sex marriage on their programming for the premier this season. It is awful. I will not support public broadcasting if you are going to put this kind of stuff on. I am asking all of my friends with young children not to watch this show  

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB) and sharing your concerns about a recent episode of Arthur. CPB provides no funding support for the children’s series Arthur. The Corporation does not produce or distribute programming and is prohibited by law from interfering with editorial decisions related to programming on local stations.

NPR News Hour

Tennessee
Feedback:

When reporting about gun violence, why are those not actually killed... those also shot, who are usually severely injured, disfigured and disabled, ignored? Is being more detailed too complicated? The unacceptable implication is that those who do not actually die are OKAY..... not even remotely true !!!

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting. We welcome all comments about public media’s content and services. However, CPB is prohibited from interfering with editorial decisions related to programming on PBS, NPR, or local public television and radio stations. Your comments will have more weight if you contact your local station directly.